Refund policy
Return & Refund Policy:
I want you to love your Wildflower Metalworks jewelry. If you are not completely satisfied with your purchase, please contact me at Wildflowermetalworks@gmail.com within 14 days of receiving your order to request a return.
Eligibility for Returns:
To be eligible for a return, items must be:
- Unworn and in their original condition
- Returned with original packaging when possible
- Free from damage caused after delivery
Because each piece is handmade and many items are one of a kind, please read product descriptions carefully before purchasing.
Non-Returnable Items:
The following items are final sale and cannot be returned unless they arrive damaged:
- Earrings, for hygiene reasons
- Sale or clearance items
Return Shipping:
Customers are responsible for return shipping costs unless item arrived damaged, or an incorrect item was sent.
Please contact me before sending a return. Return instructions and the return address will be provided after your request has been approved.
Refunds:
Once your return has been received and inspected, I will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method.
Please allow 5-7 business days for processing. Your bank or payment provider may require additional time for the refund to appear in your account.
For questions regarding a return or refund, please contact Wildflower Metalworks at wildflowermetalworks@gmail.com